Privacy Policy

Southern Diesel Supply LLC (“Southern Diesel Supply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that you provide when visiting our website, contacting us, requesting product information, submitting an inquiry, or otherwise interacting with our services.

This Privacy Policy explains how we may collect, use, disclose, retain, and protect information obtained through our website and related communications.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• First and last name
• Email address
• Telephone number
• Mailing address
• Billing or shipping information
• Vehicle year, make, and model
• Product interests
• Company or fleet information
• Information contained in customer inquiries
• Information submitted through contact forms
• Communications between you and Southern Diesel Supply
• Technical information associated with website use

2. Automatically Collected Information

Our website may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic information
• Date and time of visits
• Website interaction information

This information may be used for security, analytics, troubleshooting, website performance, and administration.

3. Information You Provide

When you submit a contact form, request information, ask for product assistance, or communicate with us, we may collect information contained in your submission. Do not submit sensitive personal information through a general contact form unless specifically requested.

4. How We Use Information

We may use information to:

• Respond to inquiries
• Provide requested information
• Assist customers
• Help identify appropriate products
• Process orders or requests
• Communicate with customers
• Provide customer service
• Improve our website
• Improve services
• Prevent fraud
• Maintain website security
• Analyze website usage
• Comply with applicable law

5. Email Communications

If you provide an email address, we may use it to respond to your inquiry or communicate about products, services, orders, or support. Do not send passwords, Social Security numbers, payment card numbers, or other highly sensitive information through ordinary email.

6. Telephone Communications

If you provide a telephone number, we may use it to respond to your request or communicate regarding your inquiry.

7. Cookies

Our website may use cookies, pixels, analytics tools, and similar technologies. These may help us remember preferences, understand traffic, improve functionality, measure marketing, detect technical issues, and improve user experience. You may control cookies through browser settings.

8. Third-Party Providers

We may use third-party providers for hosting, analytics, email, payment processing, shipping, customer communication, security, marketing, and website functionality.

9. Payment Information

If online payments are offered, payment transactions may be processed through third-party payment processors. Southern Diesel Supply may not directly store complete payment-card information.

10. Shipping Information

Necessary customer information may be provided to shipping and fulfillment providers to complete deliveries.

11. Information Sharing

We may disclose information when reasonably necessary to:

• Provide services
• Process transactions
• Fulfill orders
• Deliver products
• Operate the website
• Prevent fraud
• Respond to legal requests
• Comply with legal obligations
• Protect customers or third parties
• Enforce agreements

12. Business Transfers

If Southern Diesel Supply is involved in a merger, acquisition, sale of assets, financing transaction, or reorganization, information may be transferred as part of that transaction where legally permitted.

13. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect information. However, no electronic transmission or storage system can be guaranteed to be completely secure.

14. Data Retention

Information may be retained as reasonably necessary to provide services, maintain records, resolve disputes, comply with legal obligations, prevent fraud, and enforce agreements.

15. Children's Privacy

The website is not intended to knowingly collect personal information from children in circumstances prohibited by applicable law.

16. Third-Party Links

Our website may contain links to third-party websites. Southern Diesel Supply is not responsible for third-party privacy practices.

17. Social Media

Interactions with our social media accounts are subject to the privacy policies of the applicable social media platforms.

18. Your Privacy Rights

Depending on applicable law and location, you may have rights regarding your personal information, including access, correction, deletion, or objection rights where legally applicable.

19. Policy Changes

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised effective date.

20. Contact